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Exploring Empathy in Designing Community-Centered Destinations

On October 17, 2024, researcher Jenny van den Broeke led an inspiring workshop on empathy for students in the Inclusive Placemaking minorarrow at Breda University of Applied Sciences (BUas). This minor focuses on designing community-centered spaces that prioritize inclusivity, empathy, and sustainability. The workshop formed part of Jenny’s ongoing research into ‘bridging perspectives’ through empathy, emphasizing the transformative potential of understanding diverse viewpoints in community-centered design.

Empathy workshop at BUAS

The interdisciplinary group of students, hailing from fields including leisure, tourism, and the built environment, engaged with the fundamental question: How can you learn from another perspective? This inquiry is central to Jenny’s research, which aims to uncover and utilize the often intangible resources of story, emotion, and sensory experience as a means to foster empathy-driven connections.

Through a series of exercises, students explored practical approaches to challenge their assumptions and recognize the influence of personal perspectives on their interpretations. Jenny shared three distinct experiential perspectives to enhance the students’ awareness of biases, particularly valuable in fieldwork and the subsequent design of interventions in the Breda community.

Empathy workshop at BUAS

The workshop insights will aid the students in their field research and the development of interventions that resonate with local needs, advancing inclusive and empathetic design practices.

Empathy workshop at BUAS

Bridging Perspectives

How can situated design contribute to dealing with misunderstood behaviour?

The number of incidents involving persons with disturbed behaviour is rising year on year. Reports registered by the police with the code E33 have increased from 74.936 in the year 2016 to 90.636 in 2018, and 102.353 in 2020. Behind these figures lie human suffering and social nuisance. Psychoses, dementia, suicidal behaviours, and other worrying situations can be misunderstood by neighbours or family. In the aftermath of police reports and social worker intervention, stories of these situations often end up in the hands of administrators and in the media, where the sufferers are discussed as ‘persons with disturbed behaviour’. Those who are given this label are deprived of their social selfhood, separated from regulated society .

A participation society calls for understanding and inclusiveness: at home, on the street, at school, and at work. Everyone must participate, everyone contributes. Friends, neighbours, relatives and colleagues comprise the social bedrock in which ‘people with confused behaviour’ live. How can artists and designers, as part of this bedrock, contribute to mutual understanding between those who need to relate to each other?

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‘Imagination is the key to a strong inclusive society. Artistic work and situated design can contribute to a better understanding of the other.’

Jenny van den Broeke is a researcher within the Situated Art, Design and Technology research group, and a tutor on the Photography, Film & the Digital study programme at St. Joost school of Art & Design in Breda. In her own practice she works as a trainer, director, and producer of artistic projects that address social topics.

 

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Research Group: Situated Art, Design and Technology

The research group Situated Art, Design and Technology (SADT) focuses on the societal embedding and embodiment of knowledge production that art and design research enables. The conducted research contributes to a deeper understanding of technological developments and their impact on people, society, and the environment, and to the development of situated approaches in the creative sector and beyond. In doing so, it advances a wider acknowledgement of artistic and design research as a mode of knowledge production, one that is grounded in creativity and critical imagination as a way of generating insight into, and intervening in, societal transitions driven by technology. 

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